Cookie Policy
Last updated: March 2025
At NeoDrive Console, we believe transparency builds trust. This policy explains how we use tracking technologies on neodriveconsole.com to improve your experience and deliver reliable financial reporting tools. We're straightforward about what data we collect and why it matters.
What Are Cookies Anyway?
Cookies are small text files that websites store on your device when you visit. Think of them as digital sticky notes that help websites remember who you are and what you prefer. They're not programs and can't carry viruses or access your files.
Most sites use them because they make browsing smoother. Without cookies, you'd have to log in every time you clicked to a new page. That gets old fast.
How We Use Tracking Technologies
We use several types of tracking on our site. Each serves a specific purpose for making your experience better or helping us understand how our platform performs.
Essential Cookies
These keep the site working properly. You can't disable them because things would break. They handle basic functions like security and access to member areas.
- User authentication and session management
- Security verification and fraud prevention
- Load balancing across our servers
- Form submission handling and error tracking
Functional Cookies
These remember your choices so you don't have to keep setting preferences every visit. They make the site feel personalized without collecting personal information.
- Language and region preferences
- Dashboard layout customization
- Chart display settings and filters
- Notification preferences
Analytics Cookies
We track how people use our site to spot problems and find opportunities for improvement. This data shows us which features get used most and where people get stuck.
- Page views and navigation patterns
- Time spent on different sections
- Device and browser information
- Feature usage statistics
Marketing Cookies
These help us show you relevant information about our services when you're browsing other sites. They also help us measure how effective our outreach efforts are.
- Ad campaign performance tracking
- Conversion measurement
- Retargeting capabilities
- Partner referral attribution
Third-Party Services
Some cookies come from services we integrate with to make our platform work better. These include analytics providers and communication tools. Each has their own privacy policies that govern how they handle data.
We're selective about which third parties we work with. We only partner with established providers who take data protection seriously.
Data Retention
Different cookies stick around for different lengths of time. Session cookies disappear when you close your browser. Persistent cookies can last anywhere from a few days to a couple years, depending on their purpose.
Analytics data gets aggregated and anonymized after 90 days. We keep essential security logs for up to 12 months to help protect against threats and investigate any issues that come up.
Take Control of Your Cookie Preferences
Note about essential cookies: Some cookies are required for basic site functionality and security. These can't be disabled because the site wouldn't work properly without them. But you have full control over analytics and marketing cookies.
Browser-Level Cookie Controls
You can also manage cookies directly through your browser settings. Most browsers let you block all cookies, delete existing ones, or get notified before a cookie is set.
Keep in mind that blocking all cookies might affect how some sites work. You might not be able to log in or use certain features.
Each browser handles this differently. Check your browser's help section for specific instructions on managing cookies and site data.
What Data Gets Collected
Here's what we typically gather through cookies and similar technologies:
- Device type, operating system, and browser version
- IP address and general geographic location (city level)
- Pages visited and time spent on each
- Referring website or search terms used
- Screen resolution and display settings
- Actions taken on forms and interactive elements
- Error messages and technical issues encountered
We don't use cookies to collect sensitive financial data or personally identifiable information beyond what's needed for your account. Financial information you enter is encrypted and handled separately from tracking systems.
Updates to This Policy
Technology changes. Regulations evolve. We'll update this policy when we need to reflect those changes. When we make significant updates, we'll notify active users through email or a notice on the platform.
The date at the top shows when we last revised this policy. Check back occasionally if you want to stay current on how we handle tracking.
Questions About Our Cookie Practices?
We're happy to explain our approach in more detail.
Email us at [email protected]
Rajuthit Soi 17/1, Hat Yai, Hat Yai District, Songkhla 90110, Thailand
Phone: +66 2 984 3532